FAQs

Top Customer Service Questions (Quick Answers)

  • Sizing: Does it fit true to size? — Yes, classic fit. Size up for a roomier feel.
  • Material: What is it made of? — 100% ring-spun cotton.
  • Shrinkage: Is it pre-shrunk? Will it shrink? — Cotton may shrink with heat. Wash cold + hang dry to minimize.
  • Shipping: How long does it take? — Ships within 7 days; delivery typically 2–5 days after shipping.
  • Returns: What is the policy? — Full refund for incorrect/damaged/defective items within 30 days (unused, original condition).

FAQ

What are your shirts made of?

  • 100% ring-spun cotton (soft, breathable, everyday comfort)
  • Ethically grown and harvested U.S. cotton
  • WRAP-certified for responsible, fair production
  • Oeko-Tex certified for safe, sustainable quality you can trust

Does it fit true to size? (Sizing)

  • Yes—this is designed as a classic fit.
  • If you want a roomier/relaxed look, consider sizing up.

What is the fit & feel like? (Fit & Feel)

  • Classic fit that moves from trails to gatherings with ease
  • Soft, breathable, lightweight everyday comfort
  • Tear-away label for no-fuss comfort

Will it shrink? Is it pre-shrunk? (Shrinkage)

  • Cotton may shrink if exposed to heat.
  • To minimize shrinkage and protect the print: wash cold and hang dry (see Care Instructions below).

Is the white color bright white? (Color Disclaimer)

  • Due to fabric properties, the White color variant may appear off-white rather than bright white.

How long does shipping take? (Shipping & Delivery)

  • FREE SHIPPING on orders over $75.
  • Orders are typically shipped within 7 days of placing the order.
  • Once shipped, please allow 2–5 days for delivery.
  • Shipping rates are weight-based and may vary depending on the product.

What is your return/refund policy? (Returns)

  • Incorrect, damaged, or defective items are eligible for a full refund.
  • Refund requests must be made within 30 days of the purchase date.

What qualifies for a refund? (Refund Eligibility)

  • Product received is damaged or defective.
  • The request is made within 30 days of purchase.
  • Item must be unused and returned in its original condition.

What if my item arrives incorrect, damaged, or defective?

  • Contact us and we will make it right. Incorrect, damaged, or defective items qualify for a full refund (within 30 days).

How should I wash and care for my shirt? (Care Instructions)

  • Wash cold: inside-out on a gentle cycle.
  • Do not tumble dry: hang dry to protect the print and fit.
  • Use gentle detergent: avoid bleach and fabric softeners.
  • Keep heat low: high heat shortens garment and print lifespan.
  • Avoid excessive spinning: to reduce wear and tear.
  • If you must use a dryer: avoid adding heavy items (coats/blankets).
  • If ironing is unavoidable: iron inside-out on the lowest heat; avoid the printed area; or use a pressing cloth—never iron directly on the design.

Do you use eco-friendly packaging?

  • Yes—minimalist, no-frills packaging to reduce waste.

Where is this made / is it responsibly produced?

  • WRAP-certified for responsible, fair production
  • Ethically grown, harvested U.S. cotton
  • Oeko-Tex certified for safe, sustainable quality